Comair Flight Cancellations.
We booked a flight to PE recently. Then, a few days before flying, they cancelled the outbound flight. So, we moved our trip to this weekend. Now they've cancelled the inbound flight. Multiply this by a few hundred people and the inconvenience and hassle for the customer mounts up.
I understand we're in different times and flying empty planes is a poor business decision. But then, co-operate with other airlines and make a plan.
Long term, flight cancellations lead to the brand being recognised as unreliable.
Helpful (0)
Replies (0)0
Replies (0)