1 reviews | Active since Jul 2015
cashier underline wrong time for as departure time
I was at Morgenster Centre at Mitchelle Plain, Cape Town on Wednesday (21/07/2015) to book a flight at Compu Ticket on British Airways from Cape Town to Port Elizabeth.<br> The Cashier that attended to me book the ticket for me. When she explained to me about the booking details, she underlined the Arrival time as my departure time which I did not notice that until I got to the airport and find out that the flight had left. <br> I went to British Airways count they gave me refund department phone number ***. I phoned refund department but they couldn't help me. And I phone Compu Ticket also no one is willing to help my out.<br> <br> The amount for ticket is R951.12 and I want them to refund me back because the fault is from the cashier who gave me wrong information about the flight time of departure.
Thank you for taking the time to contact us and for sharing your concerns .
I do apologise for the miscommunication from the booking agent side . I will be in contact with you in this regard .
Bye for now .
Fazila Khan
Customer Relations
Thank you for taking the time to contact us and for sharing your concerns .
I do apologise for the miscommunication from the booking agent side . I will be in contact with you in this regard .
Bye for now .
Fazila Khan
Customer Relations
