CN
Claire N
1 reviews | Active since Aug 2010
06 Jan 2016, 08:27
Broken Bag wheel
My husband flew from port elizabeth to Durban on 30th December. His wheel was broken during this travel. I sent an email to British Airways not realising that it was different to comair. I cant find anywhere to send a complaint or report it. <br> Flight 6323 - <br> Barcode - BA310240 <br> Date of flight 30 Dec 2015<br> 13:15 departing port elizabeth <br> 14:30 arriving durban
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British Airways Comair's replyOfficial
06 Jan 2016, 10:01Hello clairevn,
Thanks for taking the time to get in touch with us, I am terribly sorry for the experience you had regarding a damaged bag.
I forwarded your details to our baggage enquiries at King Shaka Airport for a supervisor to contact you. Should you wish to contact them, you can email *** or call +***6.
I do once again apologise for the inconvenience and frustration caused.
Kind regards,
Thuli
Customer Relations
Thanks for taking the time to get in touch with us, I am terribly sorry for the experience you had regarding a damaged bag.
I forwarded your details to our baggage enquiries at King Shaka Airport for a supervisor to contact you. Should you wish to contact them, you can email *** or call +***6.
I do once again apologise for the inconvenience and frustration caused.
Kind regards,
Thuli
Customer Relations
British Airways Comair's reply06 Jan 2016, 10:01
Official
Hello clairevn,
Thanks for taking the time to get in touch with us, I am terribly sorry for the experience you had regarding a damaged bag.
I forwarded your details to our baggage enquiries at King Shaka Airport for a supervisor to contact you. Should you wish to contact them, you can email *** or call +***6.
I do once again apologise for the inconvenience and frustration caused.
Kind regards,
Thuli
Customer Relations
Thanks for taking the time to get in touch with us, I am terribly sorry for the experience you had regarding a damaged bag.
I forwarded your details to our baggage enquiries at King Shaka Airport for a supervisor to contact you. Should you wish to contact them, you can email *** or call +***6.
I do once again apologise for the inconvenience and frustration caused.
Kind regards,
Thuli
Customer Relations