British airways credit card lies

<p>Signed up for a BA Credit Card, with the promise of a slow lounge access card when reaching R200k in spending. Received an email indicating that the card is at Absa for delivery. Wasn't there. No slow lounge card has been issued, with the voucher now being "on the card". This is also not the case, as no indication is left on the BA Exec Club portal.<br /><br />Terrible, terrible service. Conflicting advice given. Contract broken - T&Cs made provision for a card issued to gain slow lounge access. Will be pursuing legal action.</p>