1 reviews | Active since Mar 2015
British airways Cape Town customer service is awful
<p>after arriving at the required time (40 minutes prior to departure) I get told the service check in closes 45 minutes prior to departure and my bags would not be taken, the so called service agent decided to fight with me over being 5 minutes late (the new check in time is not listed anywhere on the online check in site), how can a person be employed in a customer service role where they think they are better than the people who pay the business they are employed through, this is shocking.</p>
Thank you for your post
We are aware that you have contacted us in the past via Hello Peter to assist with your queries. We would like to advise you that we will no longer be responding to any queries on Hello Peter and can now be contacted directly. This, in no way reflects on our commitment in helping our customers.
Please feel free to contact us on the following contact details:
British Airways (operated by Comair) – **********
Thank you for your post
We are aware that you have contacted us in the past via Hello Peter to assist with your queries. We would like to advise you that we will no longer be responding to any queries on Hello Peter and can now be contacted directly. This, in no way reflects on our commitment in helping our customers.
Please feel free to contact us on the following contact details:
British Airways (operated by Comair) – **********