British Airways - absolute shoddy customer service- change of flight schedule with no liaison with passengers

I have a massive query and concern regarding Ba6287 to Livingstone from jhb.. Flight ba6287 on the 27 January to Livingstone has a technical stop in Vic falls of approximately 30 minutes to drop off passengers, and then continues on to Livingstone. The flight straight to livingstone with no technical stop, has a flight time of 1 h 20 minutes. The flight time inclusive of the technical stop is 2 hr 30 mins.

When our tickets to Livingstone were initially booked, there was no technical stop at Vic Falls included. Therefore the flight time would be 1 hr 20 mins. Due to the consolidation of flights, BA now flies to Livingstone via Vic Falls, adding an additional flight time of 1 hr 10 mins, at the inconvenience of the passenger.

I, and the rest of my party, however would like to disembark at Vic Falls, as that is out final destination. Thus mitigating the unnecessary additional flight time, added in by BA, by making a stop at Vic Falls.

It is quite impractical and illogical for us to fly to vic falls, sit on the plane whilst others to disembark, continue on to Livingstone, and then transfer by road back to Vic falls, seeing as the flight does land in Vic Falls.

I have made queiries to the travel agent as well as to BA, to no avail. I would appreciate if this matter is escalated, as BA is inconveniencing my party with the additional flight time, by consolidating flights.

Once again, my party would like to disembark at Vic Falls on the 27 January 2018, without incurring an unnecessary increase in flight times, to Livingstone. If the flight, was straight to Livingstone, at a flight time of 1 hr 20 minutes, this matter would be regarded as moot.