BA ignores violent incident on their flight, refuses to respond

Reported a violent episode on a Comair flight , 2 months ago. Have chased BA weekly without response. Clearly disinterested. No concern for their staff nor the passengers impacted by what was comfortably the most serious situation I have encountered in 45 years of travel. Disgusting - however anyone who has experienced the decline in the standards of BA over the last 5 years will not be surprised.