BA Comair your Customer Service Stinks

I travel on a monthly basis and I have never had such bad service from these people in cpt in my life. you book a ticket a day before, and because you have a meeting which you have to cancel because they deduct the money from you account send you a confirmation number but dont have a ticket number. Then comes the CUSTOMER SERVICE, a word comair doesnt know or UNDERSTAND. When you can find a ticket number its your duty to call numbers to assist the client not play with your Dam phone and let the client call numbers and wait for more than 45 minutes in a call center. And when he is finally helped you people decide its not the right place to be, then another 15 minutes later using my own costs finally a fool finds it, after you cancel the meeting you had due to time you have to pay for another ticket to fly to cpt and back yet they will not cover for any charges of even give you a voucher for a new flight to make it up for the all the wrong doing. Worse service ever lucky someone video called it and im not the type to put it on name and shame but I think BA Comair can have one last option to sort this out with me or I would put this video online to show them the bad service