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Pia H

1 reviews | Active since Mar 2013

09 Feb 2016, 08:54

ALWAYS problems with BA Online Check-in

Every single time I need to check-in online prior to a flight there is a issue, either cannot find my booking or there is a technical problem. Extremely frustrating when I travel often for business and require a quick check-in procedure. Cannot understand why BA offer an online check in service when it never works. Never works on the mobile app either.

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Replies (1)
British Airways Comair
British Airways Comair's reply09 Feb 2016, 09:48
Official
Hello Ms Harris ,

Thank you for your post .

I am terribly apologetic for the frustrations experienced in this regard . I will send you an email requesting further information in this regard .

Kind regards

Fazila Khan
Customer Relations