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Fulesh B
1 reviews | Active since Mar 2009
18 Sept 2015, 16:57
After 6 months, still not refunded
<br> Hello <br> <br> This is pathetic, <br> <br> after 20 mails, i am still begging for my refund since April 2015 <br> <br> Your e-ticket receipt ZJFXYB: JNB-LVI 4 Apr 2015 11:00 from Fulesh CRM:***5<br> <br> <br> Can anyone please assist<br> <br> <br> <br> <br>
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Replies (1)
British Airways Comair's replyOfficial
22 Sept 2015, 10:41Hello fulesh,
Thank you for taking the time to contact us .
I do apologise for the delay in the refund request . I have been in consultation with Thuli and she has advised that she will contact the refunds team in this regard . As far as I know the refund request was submitted in May . She has advised that she will enquire with the Accounts team and revert with feedback to you as soon as she has concluded her enquiry .
Kind regards
Fazila Khan
Customer Relations
Thank you for taking the time to contact us .
I do apologise for the delay in the refund request . I have been in consultation with Thuli and she has advised that she will contact the refunds team in this regard . As far as I know the refund request was submitted in May . She has advised that she will enquire with the Accounts team and revert with feedback to you as soon as she has concluded her enquiry .
Kind regards
Fazila Khan
Customer Relations
British Airways Comair's reply22 Sept 2015, 10:41
Official
Hello fulesh,
Thank you for taking the time to contact us .
I do apologise for the delay in the refund request . I have been in consultation with Thuli and she has advised that she will contact the refunds team in this regard . As far as I know the refund request was submitted in May . She has advised that she will enquire with the Accounts team and revert with feedback to you as soon as she has concluded her enquiry .
Kind regards
Fazila Khan
Customer Relations
Thank you for taking the time to contact us .
I do apologise for the delay in the refund request . I have been in consultation with Thuli and she has advised that she will contact the refunds team in this regard . As far as I know the refund request was submitted in May . She has advised that she will enquire with the Accounts team and revert with feedback to you as soon as she has concluded her enquiry .
Kind regards
Fazila Khan
Customer Relations