1 reviews | Active since Oct 2017
I've been with Brightwave since March 2017, from my first Interaction with the first installer I've had one bad experience after the other. My internet connection has been off for most part of my experience, when it is on my download speeds are way below 1Mbps. I call customer care daily and the poor agent has ran out of excuses to give me. Honestly if it wasn't for the fact that I paid for the antenna and installation I would've stopped using Brightwave the first month I got them. For anyone thinking to sign up with Brightwave, DO NOT make that mistake. You'll definitely regret it.
Hi Linda,
We sincerely apologize for the appalling service you have received at the time. Our service team has had a complete reshuffle and we assure you this wont happen again or in the near future.
We apologise again.
Kind Regards
Victor
Best regards,
Hi Linda,
We sincerely apologize for the appalling service you have received at the time. Our service team has had a complete reshuffle and we assure you this wont happen again or in the near future.
We apologise again.
Kind Regards
Victor
Best regards,
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