Very upset client for the second time!

Good Day

I am very unhappy!

I have found a dress I love at Bride&Co Clearwater mall the 14th of July 2018.

I asked the lady that assisted me if the dress I am trying on is on sale and she said she is not completely sure she will have a look on the system.

She indeed confirmed that it is on sale after she viewed it on the system.

I was all excited and asked for a quotation in order to send it to my mother to get the money for me.

The manager came and advised that we unfortunately can not get the quote because it is a sale item. I understood completely, the very next day I went back to ask if I csn get their banking details in order to send it to my mother for payment.

Despite the fact that I was sooooooo excited to buy the dress the manager advised me that the dress is not on sale after the lady comfirmed the day before. When I confornted the manager about it and said that their were witnesses he just told me sorry the dress is not on sale and that the lady is a temp.

After the whole missunderstanding the stores manager promised me that his manager will give us a call and I am still waiting.

I am utterly disgusted as this is not the first time that I have had a bad experience with Bride&Co.

I am expexting to get the dress for the price the lady offered it to me because it is not my fault that she is not trained correctly.

Please urgently contact me I am very upset and I will not let this go at all.