AS
Ashley S

1 reviews | Active since Oct 2019

09 May 2024, 11:01

Terrible service from Bride&co Rivonia

<div>Store in question is Rivonia, after a nightmare alteration experience I was refunded the money paid for alterations, they acknowledged the seamstress many faults thus the refund approved. Problem is that the dress purchased has now many stitching holes across the sides, assume that these holes due to the seamstress just pulling out the incorrect stitching made…my daughter getting married abroad and we had no option but to accept the damaged dress due to time constraints, this was due to the many times we had to have the seamstress redo… I requested the owners contact details from the manager/ +++++ as I feel that I needed to be compensated due to basically being forced into accepting a damaged dress however was informed that he/she is oversees…hopefully the owner will contact me, ++++ has my email/contact details</div>

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Replies (1)
Bride&co
Bride&co's reply09 May 2024, 11:50
Official
Good day, Ashley thank you for your review. Management will be in contact with you shortly. Team Bride&Co.