NB
Nicole B

1 reviews | Active since Dec 2016

14 Jan 2019, 11:24

Shocking Experience

So on the 23rd of November 2018 I was very excited to go and find my dream wedding dress at what I thought was one best bridal stores in Town. I had a lovely experience the day and a very bubbly consultant who found me a dress beyond my wildest dreams! I was extatic. To order my dream dress I was told to pay a 50% deposit which i did on November the 23rd ... December I popped over to find out how far my dress is as I was told it should arrive about end of Jan/Feb ... they didn’t have much info but reassured me my dress will come. Saturday the 12th of January I again went to the store to follow up and still they didn’t have any answers. Today I am absolutely devastated to hear that my dress was never ordered & the vail I was told would be kept aside for me (as it was the last in the store) is MIA ? as if stress of getting married in less than 3 months isn’t enough , I have to worry where my R6400 went , when my dress and if my dress will arrive in time and getting alterations done! This is just terrible & I am an absolute wreck.

0
Replies (1)
Bride&co
Bride&co's reply16 Jan 2019, 09:43
Official
 Good Morning Nicole

Thank you very much for contacting us with this matter.

We apologize sincerely for the inconvenience caused, a member of our team will be in contact with you soonest

Regards
Bride&co Team 

Best regards,