How to shatter dreams in 45 mins:

Dear Bride & Co. Parkview Team, I am writing to express my disappointment and concern following our recent visit to your store. This email follows the Google review I left earlier.

Firstly, I would like to inquire about the relevance of asking for the bride's race on your fill-in form. In today's society, I struggle to understand the significance of this information.

More pressing, however, was the lack of professionalism and enthusiasm displayed by your staff during our visit. My sister, Danielle Helberg, who is getting married in February, was advised to visit your store.

Unfortunately, our experience was subpar. Our appointed helper, Veronique, was late for our scheduled appointment. Upon proceeding upstairs, she failed to provide adequate guidance or assistance. She merely instructed my sister to select six dresses and then stepped aside. By the time we reached the third dress fitting, Veronique excused herself downstairs and did not return. Furthermore, she ignored my sister's mother-in-law when questioned.

As someone who has experienced the bridal fitting process before, I was disheartened by the poor service we received. Considering my sister only visited two locations, our disappointment was amplified. I hope you will address these concerns and take necessary steps to improve your customer service.

Greetings, Abigail Janse van Rensburg **** of Honour of the Bride to Be!