1 reviews | Active since Jun 2015
Extremely disappointed
I went to go look for the dress for my special day and service on the day was great, they didn't have my size so they arranged to get y size from their Nelspruit branch, upon the dress arriving in was R1000 moe expensive and got told that that is due to the rand dollar exchange. I was then told by Sipokasi that there are going to be dresses going on sake in a few days so I must hold on withy deposit because my dress is probably going to be one of them! Much to my dismay the dress was on sale but 2 sizes to big for me! I emailed and called and all I it told was that they have the right to put any dress on sale and unfortunately mine was not one of them! But the exact same dress 1 sizes smaller was not!! In my personal opinion they knew how badly I wanted that dress and they were going to make me pay the full price just to get a sale, which is not going to happen!! I will never recommend bride and co to anyone and they have lost my business for sure!! truely disgusting service for the most important day of my life!!!
Hi Kayleigh, I really want to apologies if we caused any inconvenience for you special day. Before our sale we had a price increase. We do not send the stores the list of the sale dresses and the dresses that we do put on sale are our non moving styles and sizes. How ever this year with our July stock we did put an 10% discount on our standard range so that all our customers could benefit of the sale. We want all our customer to get the right dress for their special day. I would like to take this opportunity by apologies if we disappointed you in any way. Please accept our apology and kindly let me know how we can assist to get your dress for your special day. Kind Regards Madelein
Best regards,
Hi Kayleigh, I really want to apologies if we caused any inconvenience for you special day. Before our sale we had a price increase. We do not send the stores the list of the sale dresses and the dresses that we do put on sale are our non moving styles and sizes. How ever this year with our July stock we did put an 10% discount on our standard range so that all our customers could benefit of the sale. We want all our customer to get the right dress for their special day. I would like to take this opportunity by apologies if we disappointed you in any way. Please accept our apology and kindly let me know how we can assist to get your dress for your special day. Kind Regards Madelein
Best regards,
