Defaintly Not A Happy Bride

<p>When I walked into the store I found an employee, and I explained to her that me, with my 2 brides****s and mother is here for an appointment. She told us to fill out a form and there after told me to look for dresses and she left.</p> <p> </p> <p>The four of us found a few dresses that I would like to try and when we found the person who helped us she took the dresses and placed them at the fitting room area. When we got to the fitting room most of the dresses we picked out was not there. After trying on the second dress she left to find something leaving me standing in a dress I didn’t feel happy in for about 5 minutes only to see her assisting and choosing out dresses for other customers. The employee was assisting 2 to 3 other people at the same time. My brides**** saw a dress that I liked and got the number of the dress and asked the employee who was assisting us if we would also try that one on, the employee told us that it is the same as the one I tried on first but the numbers were different and that it was a too small size for me. Having a closer look it was not the same.</p> <p> </p> <p>My mother decided to assist me with trying on another dress this one didn’t have sleeves and I wanted to see what it would look like with sleeves, the employee who helped us said a seamstress would assist us and we waited another 5 minutes. At this point I was not a happy bride, seeing other people being helped and trying on dresses while standing there with tears in my eyes and in a dress that I felt ugly in was not how pictured the day going, so I got dressed and left.</p> <p> </p> <p>I have been to a Bride & Co in Nelspruit and the woman who helped us there was amazing, so friendly. As soon as I filled out the form she asked what my size was and what I had in mind she even picked out something she thought would suit me and I loved it. I came to Boksburg one as it is closer to where I stay hoping to find the same assistance but this one at your store did no such effort. Not even asking what style or size, not even a friendly hello and welcome.</p> <p> </p> <p>It was extremely disheartening that I could not receive the assistance I was politely requesting and ultimately could not make my purchase.</p> <p> </p>