SF
Shanna F
1 reviews | Active since Oct 2022
05 Oct 2022, 18:53
AWFUL alterations
Avoid Bride and Co at all expenses! I bought my dress back in May, and took it in for alterations 2 months before my matric dance. The seamstress messed up my dress multiple times and then 1 week before the dance, I was told that my dress has been ruined to a point that it can’t be fixed. After tears and yelling, the staff eventually agreed to let me swap my dress. I have 1 week to find a new dress and alter it, after Bride and Co ruined mine multiple times. The dresses there are stunning dresses but NEVER get alterations done there! Worst experience.
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Replies (1)Bride&co's replyOfficial
10 Oct 2022, 12:36Hello Shanna,
We are sorry to hear about your experience. A team member has contacted you in the past week to follow up to no avail. We have received your email and are attending to the complaint.
Regards
Bride and Co
We are sorry to hear about your experience. A team member has contacted you in the past week to follow up to no avail. We have received your email and are attending to the complaint.
Regards
Bride and Co
Bride&co's reply10 Oct 2022, 12:36
Official
Hello Shanna,
We are sorry to hear about your experience. A team member has contacted you in the past week to follow up to no avail. We have received your email and are attending to the complaint.
Regards
Bride and Co
We are sorry to hear about your experience. A team member has contacted you in the past week to follow up to no avail. We have received your email and are attending to the complaint.
Regards
Bride and Co
