SF
Shanna F

1 reviews | Active since Oct 2022

05 Oct 2022, 18:53

AWFUL alterations

Avoid Bride and Co at all expenses! I bought my dress back in May, and took it in for alterations 2 months before my matric dance. The seamstress messed up my dress multiple times and then 1 week before the dance, I was told that my dress has been ruined to a point that it can’t be fixed. After tears and yelling, the staff eventually agreed to let me swap my dress. I have 1 week to find a new dress and alter it, after Bride and Co ruined mine multiple times. The dresses there are stunning dresses but NEVER get alterations done there! Worst experience.

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Replies (1)
Bride&co
Bride&co's reply10 Oct 2022, 12:36
Official
Hello Shanna, 

We are sorry to hear about your experience. A team member has contacted you in the past week to follow up  to no avail. We have received your email and are attending to the complaint. 

Regards 
Bride and Co