RC
Renita C

1 reviews | Active since Jun 2018

01 Oct 2021, 09:46

Expectations...

We app**** for our UK spouse visa on 28 June and did Biometrics on the 5th July in Sandton. This review is about expectations: one would think that doing an application through Consultants and paying for this service would make the process easier. It has not.. We understand that there are delays at Home Office (BIC was not aware at first), we also understand that each application is different and we should not compare but there are others who have received their visas, whose Bio's were done after ours. Follow up mails are answered with "I promise to let you know once I hear back from them." but days later we have to follow up again... the frustration lies in not knowing what is causing these delays and how much longer this will impact us. BIC's responses: "As frustrating as it is, it's really difficult for me to confirm why there are delays as we are not affiliated with the UK Home Office or UK Visas and Immigration"

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Replies (1)
Breytenbachs Immigration Consultants
Breytenbachs Immigration Consultants's reply01 Oct 2021, 17:15
Official
Dear Renita, 

We are very sorry to read your review, however, your application is still within the average processing period and we never guarantee these processing times because the process from the time of submission is completely out of our hands.

We have been escalating your matter to the UK Visas and Immigration on a constant basis and have provided you with regular updates. 

There seems to be a delay with the processing of Settlement applications across the board, due to a sudden influx of applications.

We will continue following up with the UK and we will continue providing you with updates.