NB
Noel B

1 reviews | Active since Feb 2011

07 Mar 2017, 22:56

General Service

<p>Email history below. Zero feedback. Everything is discussed via Telephone and Whatsap and confirmed on email but nothing futher happens. In the past with issues I was denied the contact info of the owner/boss to discuss the problems we have and still to date have never met them to discuss the issues we have. Our company have supported them for many years, we have 3 diferent lines and have sugested many people to connect with them but this is the service we get when we need it. I would like someone responsible to contact me to take this matter futher. </p> <p>-----------------------------------------------</p> <p>Dankie Kobus. Wayne moet asb nie laat julle weer in destyds se maniere val nie. EK al klaar baie respek verloor vir julle baas/eienaar van breedenet wie ek gladnie mag ontmoet nie en die diens raak ook baie swak die laaste tyd. Ek weet nie of dit dalk is omdat jy baie besig is nie maar laat die kantoor da nook help en werk doen wat verwag word vanaf hulle. As dit nie moontlik gaan wees nie dan sal ons nie huiwer om beter diens elswaar te kry nie.</p> <p> </p> <p>From: Kobus ********** <br /> Sent: 03 March 2017 10:37<br /> To: 'Noel Botha - Tekco' ********** 'Wayne Alberts' ********** /> Cc: 'Breedenet Accounts | Hadley Visser' ********** /> Subject: RE: 10mb Breedenet</p> <p> </p> <p>Dankie Noel</p> <p> </p> <p>Sien aangeheg my speed test sopas gedoen. Miskien moet ek maar aan die einde van die maand net 1/10de van Breedenet se rekening betaal J</p> <p> </p> <p>From: Noel Botha - Tekco ********** <br /> Sent: 03 March 2017 10:13 AM<br /> To: Wayne Alberts ********** /> Cc: 'Kobus' ********** 'Breedenet Accounts | Hadley Visser' ********** /> Subject: RE: 10mb Breedenet</p> <p> </p> <p>Jis Wayne hier het nog niks gebeur nie? Ons 10mb moes al vanaf die 1ste aktief gewees het. Wat is die probleem hier?</p> <p> </p> <p>From: Noel Botha - Tekco ********** <br /> Sent: 17 February 2017 12:10<br /> To: Wayne Alberts ********** /> Cc: 'Kobus' ********** /> Subject: 10mb Breedenet</p>

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Replies (2)
Breedenet Wireless ISP
Breedenet Wireless ISP's reply14 Mar 2017, 13:59
Official

Good day Noel and Kobus

Apologies for the lack of follow up on your request.

According to our records, we have received a request for at least 3 trial/test packages and upon receipt of the request we dispatched the required documents that needed to be completed before the implementation of the trial/test packages. We never received the completed documentation from you and this was the reason for the delay.

We do, however, apologize for not following up on the completion of the documents that needed to be submitted at least 24 hours before the proposed activation date.

If you have any questions or queries about your trial/test or current packages, please do not hesitate to contact Stacy at *** or at ***.

Regards,

Breedenet team

NB
Noel B's update14 Mar 2017, 14:55
Reviewer Update

Hey someone is lying here. I have Email proof that I mailed everything on 3rd of February. I phone your office to confirm that you recieved it and Wayne also responded thats its correct. Then after that I never heard from you again. I had to follow up with you. There are so many dissapointments that Im only going to put myself in a depressed state so Id rather not go there.