DJ
Diane J
1 reviews | Active since Mar 2019
16 Mar 2019, 14:28
Bad Breedenet
We signed up with Breedenet as our wifi provider and they told us that they had a seven day a week service. Not so! We have been unable to operate our TV off wifi since 8am today and despite a total of five emails to them - they insist on you reporting problems this way, their operatives will not take phone calls - we have heard nothing back. This is not the first time this has happened. We are completely in the dark. Shoddy service Breedenet!
Helpful (0)
Replies (1)0
Replies (1)
Breedenet Wireless ISP's replyOfficial
18 Mar 2019, 10:12Good morning Diane
We're so sorry that this is the experience you have had with us. This has been reported to our support manager. Please note that we have a 7 day support team active from 08:00 until 21:00. They will not be answering any phone calls after hours or over weekends. They will respond on emails and voicemails.
Please give us a call or leave your number so that we can give you a call to sort out this problem.
Kind regards
We're so sorry that this is the experience you have had with us. This has been reported to our support manager. Please note that we have a 7 day support team active from 08:00 until 21:00. They will not be answering any phone calls after hours or over weekends. They will respond on emails and voicemails.
Please give us a call or leave your number so that we can give you a call to sort out this problem.
Kind regards
Breedenet Wireless ISP's reply18 Mar 2019, 10:12
Official
Good morning Diane
We're so sorry that this is the experience you have had with us. This has been reported to our support manager. Please note that we have a 7 day support team active from 08:00 until 21:00. They will not be answering any phone calls after hours or over weekends. They will respond on emails and voicemails.
Please give us a call or leave your number so that we can give you a call to sort out this problem.
Kind regards
We're so sorry that this is the experience you have had with us. This has been reported to our support manager. Please note that we have a 7 day support team active from 08:00 until 21:00. They will not be answering any phone calls after hours or over weekends. They will respond on emails and voicemails.
Please give us a call or leave your number so that we can give you a call to sort out this problem.
Kind regards