SM
Selma M
1 reviews | Active since May 2020
25 Sept 2025, 10:07
WORST EXPERIENCE,MY SHEIN PARCEL STILL NOT DELIVERED
I am extremely disappointed with Breaze Delivery. My Shein parcel was supposed to be delivered on 11 September, but I never received it. One of their drivers, Siphiwo, contacted me asking if I had received the parcel, and when I said I hadn’t, he completely ignored my follow-up calls and messages.
It has now been weeks with no delivery, no update, and no accountability. The lack of professionalism and communication is unacceptable. Customers should not have to chase for answers when their parcels go missing.
I will not recommend Breaze Delivery to anyone until they improve their service and communication
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Replies (1)Breaze Delivery's replyOfficial
25 Sept 2025, 10:15Hi Selma
We really apologise for this experience you had with us. Our support team will reach out to you to remedy this and get you your parcel.
We really apologise for this experience you had with us. Our support team will reach out to you to remedy this and get you your parcel.
Breaze Delivery's reply25 Sept 2025, 10:15
Official
Hi Selma
We really apologise for this experience you had with us. Our support team will reach out to you to remedy this and get you your parcel.
We really apologise for this experience you had with us. Our support team will reach out to you to remedy this and get you your parcel.
