WORST COMPANY WITH ZERO COMMUNICATION SKILLS

This is INSANE how you have high ratings when your service in Cape Town is so shocking - I received an SMS saying my package will be delivered in 24 hours, its now 48 hours, you do not communicate, I call your number as on google, goes to voice mail, call the driver who's details are on the TRACK MY ORDER WhatsApp you sent, goes to voicemail . I send you a WhatsApp, you say you will find out and get back to me ASAP then you never reply, THIS IS BEYOND ME and how you are still in business is beyond me- you must be offering the lowest rates out there which explains your **** service.