customer service

<p>The service from the inspector and the customer care office is pathetic. I lodged a complaint regarding my bed in June and to date it is not resolved. The inspector came through to check my bed and advised me that my base and mattress was damaged, however on his report to the customer service centre he only reported that the base was damaged and not the mattress. I have sent numerous email correspondence to Racheal Shabangu from Bravo group regarding the issue but there has been no reply. This is terrible customer service.</p> <p> </p>