Bravo Group
Unclaimed Business
|1|2 Reviews (last 12 months)|This business does not respond to reviews
Bravo Group
Unclaimed Business
|1
2 Reviews (last 12 months)
Does not respond to reviews
Review Distribution
1|2 Reviews
Oct '25 - Sep '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceVM
Vedika M
1 reviews | Active since Jul 2016
24 Mar 2026, 08:29
Faulty Sealy Bed & Base-I must now pay to get a new bed and base!!!!!
The sheer incomptence and lack of customer centricity!!! I bought a sealy bed and base from a third party. The bed started sagging a couple of months into the purchase. The third party arranged for the mattress to be replaced. Same issue again with sagging. We relayed a complaint to Bravo, they sent someone out to evaluate the issue. Both bed and base found to have manufacturing faults. I am now expected to pay warranty on base, delivery fee. I dont understand a company who quotes T's & C's when they admit this product is defective. Why must i outlay money for a defective product. This company does not care about customers. They do not care about inconveniencing you with additional expenses. We have been dealing with Shandre Buys, no concern or care at all!!! Such a huge disppointment!!! Will never purchase their products & i will continue to share my experience with everyone.
Helpful (0)
|Replies (0)VM
Vedika M
1 reviews | Active since Jul 2016
24 Mar 2026, 08:29
Faulty Sealy Bed & Base-I must now pay to get a new bed and base!!!!!
The sheer incomptence and lack of customer centricity!!! I bought a sealy bed and base from a third party. The bed started sagging a couple of months into the purchase. The third party arranged for the mattress to be replaced. Same issue again with sagging. We relayed a complaint to Bravo, they sent someone out to evaluate the issue. Both bed and base found to have manufacturing faults. I am now expected to pay warranty on base, delivery fee. I dont understand a company who quotes T's & C's when they admit this product is defective. Why must i outlay money for a defective product. This company does not care about customers. They do not care about inconveniencing you with additional expenses. We have been dealing with Shandre Buys, no concern or care at all!!! Such a huge disppointment!!! Will never purchase their products & i will continue to share my experience with everyone.
0
Replies (0)LJ
Louis J
1 reviews | Active since Mar 2009
12 Mar 2026, 14:38
Lazboy must be the worst chairs ever
I bought 2x Lazboy chairs in 2024 from The Gallery and they were delivered in December 2024. In March 2025 I complained that the seats have become uncomfortable and actually looks bad because the back of the seat had a big indent. They contacted Bravo Brands that supplies and they sent somebody to come and "fix" it. They filled it up so stiff that we could not sit on them as it felt like rocks. They eventually came back to once again "fix" it. This time they took most of the stuffing out, even on the seats and just made it worse. Once again I had to complain. They sent somebody out that sat on the one chair for 5 seconds at he said the seat was ok, but he would take the back to sort it out. The other chair's seat was uncomfortable and at an angle and he would fix the one chair and then come back for the 2nd one. He brought the "repaired" seat back and now they had to wait as he ordered they inner for the 2nd chair's seat. He kept sending me Whatsapp voice notes and I asked him not to send please not send me voice notes as I cannot listen to them. That was 3 or so weeks ago and the chair still not fixed. Lazboy seems to be the worst chairs I could buy and Bravo Brands clearly does not care. I have submitted a complaint, but I have not received any feedback from them except that they received my complaint!
Helpful (0)
|Replies (0)LJ
Louis J
1 reviews | Active since Mar 2009
12 Mar 2026, 14:38
Lazboy must be the worst chairs ever
I bought 2x Lazboy chairs in 2024 from The Gallery and they were delivered in December 2024. In March 2025 I complained that the seats have become uncomfortable and actually looks bad because the back of the seat had a big indent. They contacted Bravo Brands that supplies and they sent somebody to come and "fix" it. They filled it up so stiff that we could not sit on them as it felt like rocks. They eventually came back to once again "fix" it. This time they took most of the stuffing out, even on the seats and just made it worse. Once again I had to complain. They sent somebody out that sat on the one chair for 5 seconds at he said the seat was ok, but he would take the back to sort it out. The other chair's seat was uncomfortable and at an angle and he would fix the one chair and then come back for the 2nd one. He brought the "repaired" seat back and now they had to wait as he ordered they inner for the 2nd chair's seat. He kept sending me Whatsapp voice notes and I asked him not to send please not send me voice notes as I cannot listen to them. That was 3 or so weeks ago and the chair still not fixed. Lazboy seems to be the worst chairs I could buy and Bravo Brands clearly does not care. I have submitted a complaint, but I have not received any feedback from them except that they received my complaint!
0
Replies (0)