NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Frequently Asked Questions About Bravo Foods Pinetown
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Recent reviews (1)
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Share Your Experience1 reviews | Active since Oct 2025
Disappointing Experience with Bravo Foods Pinetown
I recently purchased frozen churros from Bravo Foods in Pinetown sold by Checkers in Newcastle KZN, but unfortunately, my experience with the company has been subpar. The real issue arose when I had to lodge a complaint. The service I received from Bravo Foods has been pathetic, i spoke to a lady by the name of Crystal. It's been an excessively long process as this issue has been going on since September 2025, with slow response times and a lack of urgency to resolve my issue. As a customer, it's frustrating to feel ignored and undervalued. I expect a higher level of service, especially when it comes to addressing customer complaints. To potential customers, I would advise caution when dealing with Bravo Foods. While their products might be okay, their customer service leaves much to be desired. I hope Bravo Foods takes my feedback seriously and improves their customer service. Until then, I'll be taking my business (and appetite for churros) elsewhere.
1 reviews | Active since Oct 2025
Disappointing Experience with Bravo Foods Pinetown
I recently purchased frozen churros from Bravo Foods in Pinetown sold by Checkers in Newcastle KZN, but unfortunately, my experience with the company has been subpar. The real issue arose when I had to lodge a complaint. The service I received from Bravo Foods has been pathetic, i spoke to a lady by the name of Crystal. It's been an excessively long process as this issue has been going on since September 2025, with slow response times and a lack of urgency to resolve my issue. As a customer, it's frustrating to feel ignored and undervalued. I expect a higher level of service, especially when it comes to addressing customer complaints. To potential customers, I would advise caution when dealing with Bravo Foods. While their products might be okay, their customer service leaves much to be desired. I hope Bravo Foods takes my feedback seriously and improves their customer service. Until then, I'll be taking my business (and appetite for churros) elsewhere.