Complaint

They had a upgrade special. I asked Lindi what i will pay if i upgrade she said R539. I said ok send the documents. I completed the documents and completed R539 by the debit order section signed document and sent it back. In the email i asked again if it is really r539 per month. Lindi dit not confirm nor deny so i assumed the amount is correct. Nobody came back to tell me the amount on the document is wrong. When the debit went off the deducted R739 even after my debit order details was completed with the amout of R539. How can they debit more than the agreed amount with notifying me. This is theft *****. I contacted them talked to Lindi i said i want to talk to the manager. She said they will call me still waiting for their call. They have no respect for their customers it seems, because you would at least expect the manager to call you to try and sort out this. But nothing. Very disappointed in the service i am getting. Clearly not valueing their customers.