Bad Service

I placed an order for printed poly golf shirts from Charl Myburgh brandwithin Authorised Brandability Reseller (Office : *** Fax: *** : Cell/WhatsApp : ***) on the 10th of February 2020. He told me its a 5 day lead time and on the 11th of Feb i'd get my artwork for approval. Every day i had to ask him whats happening when am i getting my my artwork how far is the process. After eventually getting fed up with him i contacted brandabilities head office on the 20th. i was told by Allison that JP (Charl's Manager) would phone me. Shortly after my call to head office, Charl sent me my artwork to approve. I appoved it sent it back to him and he told me (and confirmed on mail) my order was priority. Today is the 24th of February, NO manager has phoned me and again i had to ask Charl whats happening with my order. Today he's excuse is, he's waiting for production to send him a list of completed order.

I would not recommend using this guy, and if head office can't even assist a clients query i don't think their service will be much better either.