BS
Bianca S

1 reviews | Active since Jun 2016

15 Jun 2016, 10:00

AMAZING Customer Service

<p> Working in research, and having spent the majority of my research carreer working on customer experience research and management, I know that the level of service provided by Brandability is not the norm... What a phenomenal team, taking service delivery to a whole new level. The first time I ordered from them, I had a very tight deadline, and they delivered with time to spare. With my second order, there were issues with the delivery of the product - the team at Brandability went out of their way to make sure that I had my product in time - all the time reassuring me and apologising for any inconvenience caused. They went out of their way in terms of following up and communicating - not just the cold kind of emails you get from some companies.</p> <p> </p> <p>Thank you to Gabi, JP and Nicks (and the rest of the team) - the interactions we've had with you means that I will keep using Brandability for any branding needs that come up. You guys rock.</p>

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Replies (1)
Brandability
Brandability's reply15 Jun 2016, 12:00
Official

Hello Bianca,

Thank you so much for taking the time to leave us such a thoughtful review.

It really makes me on proud Brandabot to hear such awesome things about my team! This is exactly what we are about and I am pleased to hear that you have had such a wonderful experience.

We really appreciate hearing what you have to say so we can continue to grow. I will be sure to commend the team on a job well done.

We look forward to working with you again! Have a wonderful week!

All the Best, Gabi – Customer Experience Manager