1 reviews | Active since Feb 2017

16 Dec 2020, 15:34

Bradian Logistic *******

Uselss people who have no interest in helping customers. Phone was sent in via Telkom to have a charging problem fixed under warranty.

Instead I get a quote for more than the phone is worth new to fix an issue it did not have when sending it in. I've been told that this damage is why it won't start, when it was starting fine before!

Instead of helping me, I've been ignored and sent another amount.

Useless people running a sham of a company.

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Replies (1)
Bradian Logistics Solutions
Bradian Logistics Solutions's reply17 Dec 2020, 17:44
Official
 Hello Francois,
In future I will be monitoring all HP complaints. My intention is to assist & resolve.
Please forward job card#, imei#, description etc. so I can follow up with our CSD and repair centre
Michael Berger
Business Development Manager- Bradian
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