PC
Pamela C

1 reviews | Active since Jul 2018

17 Dec 2020, 15:26

Absolute *** Service

Good Day Ms Van Rooy

Please find attached below

We have found out that the device is still at the repair centre and that they said there is a assessment fee of R189.75 that has to be paid in order to bring the device back.

I have already made them aware that you will not be paying the assessment fee and that I am awaiting their response regarding that.

Regards Logan Cavendish Telkom

0
Replies (1)
Bradian Logistics Solutions
Bradian Logistics Solutions's reply17 Dec 2020, 17:43
Official
Hello Logan and Ms V Rooyen,
In future I will be monitoring all HP complaints. My intention is to assist & resolve.
Please forward job card#, imei#, description etc. so I can follow up with our CSD and repair centre
Michael Berger
Business Development Manager- Bradian
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