Bad Service

On 15 January 2024 I completed the design for my braai with Kyle and paid the R 6500-00. The initial promise was 2 weeks, then 3 weeks and now almost a month later I still don's have a braai. The owner does not answer calls and does not attend to Whatsapp messages. He did respond on 9 Feb 2024 saying the braai was ready, but that he was late giving it to the Courier.

He contacted me on 10 Feb 2024 after I reported his business on Facebook after I saw a few other customers who experienced the same. His response war rude and threatening. In this he changed his version and said my braai will only be ready during the week of 12 Feb 2023 and that he is cancelling the Courier and that I must collect my braai personally.

I don't know what to make of this company and Owner Kyle Albertus? I again asked when my braai will be delivered or suggested a refund, but he simply ignores.