EM
Ellaine M
1 reviews | Active since Jul 2012
02 Dec 2020, 13:19
Waste of a shop
Boxer liquor store at Senaone is a ****** joke.. Why are you running promotions but you never have stock of the free products.. Gordons 750mls comes with a free tonic water, strettons Gin 750mls comes with a free tonic water as well but they are never available.. So we get nothing in places of the free tonic water? Then your savanna promotion doesn't have the free angry lemon one. What's the replacement for that.. And on top of that your staff is rude...
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Boxer Superstores's replyOfficial
03 Dec 2020, 12:14Hi Ellaine,
Thank your for your message to us. We have also received your complaint on social media and we have escalated to management to investigate and find a way to resolve this. We apologise for the lack of service in this store as well - we will most certainly address this seriously. Someone from our management team will be in touch with you in due course.
Kind Regards
Jade
Boxer
Thank your for your message to us. We have also received your complaint on social media and we have escalated to management to investigate and find a way to resolve this. We apologise for the lack of service in this store as well - we will most certainly address this seriously. Someone from our management team will be in touch with you in due course.
Kind Regards
Jade
Boxer
Boxer Superstores's reply03 Dec 2020, 12:14
Official
Hi Ellaine,
Thank your for your message to us. We have also received your complaint on social media and we have escalated to management to investigate and find a way to resolve this. We apologise for the lack of service in this store as well - we will most certainly address this seriously. Someone from our management team will be in touch with you in due course.
Kind Regards
Jade
Boxer
Thank your for your message to us. We have also received your complaint on social media and we have escalated to management to investigate and find a way to resolve this. We apologise for the lack of service in this store as well - we will most certainly address this seriously. Someone from our management team will be in touch with you in due course.
Kind Regards
Jade
Boxer