TN
Tlaki N

1 reviews | Active since Jan 2013

07 Dec 2020, 15:35

VERY RUDE CASHIER NONJABULO MBATHA BOXER LESEDI VOSLOORUS

JEER MY MOM CAME CRYING FROM BOXER , SHE WENT TO REEDEM HER DISCOUNT COUPON AT BOXER AND APPARENTLY NONJABULO WAS RUDE AND REFUSED HER TO SPEAK TO THE MANAGER. SHE BOUGHT GROGCERIES TO THE AMOUNT OF 1700 AND THERE WAS A DISCOUNT SHE WAS SUPPOSE TO REEDEM TODAY, SHE WAS UNDER THE IMPRESSION THAT THE DISCOUNT IS 200 APPARENTLY NONJABULO WAS RUDE AND DID NOT EXPLAIN TO HER WHY SHE IS ONLY GETTING 100 DISCOUNT. HOW DOES THIS DICOUNT WORK. I DONT KNOW WHY MY MOTHER LOVES BOXER LESEDI SO MUCH, I ONCE WENT WITH HER FOR SHOPPING AND I FOUND CASHIERS TO BE VERY RUDE, THEY DONT PACK FOR YOU THEY JUST THROW PLASTIC AT YOUR GROCERIES YOU MUST SEE FOR YOUR SELF. SO I DONT SHOP THERE, PITY MY MOM LOVES IT. CAN SOMEONE EXPLAIN THIS DISCOUNT PROCESS MY MOM IS REALLY HURT.

0
Replies (3)
Boxer Superstores
Boxer Superstores's reply08 Dec 2020, 08:58
Official
Morning Tlaki, 

We are terribly sorry to hear about this and we've escalated to management to investigate and make contact with you to ensure this is resolved. 

regards 
Jade
Boxer
TN
Tlaki N's update08 Dec 2020, 11:26
Reviewer Update
Thank you very much Palesa for the empathy you showed towards my mother. its appreciated to see such excellent customer service.Please can you try and work on the attitude of cashiers.
Boxer Superstores
Boxer Superstores's reply10 Dec 2020, 08:41
Official
We are so pleased to hear this :) Thank you for your support!