SM
Silindile M
1 reviews | Active since Sept 2024
28 Sept 2024, 16:11
Very disgust
I sent my husband to the boxer supermarket in Gamalakhe to buy me tripe meat(28/09/2024), to my shock and disgust the meat was full of maggots. As a pregnant woman I vomited right there and then coz I couldn't take what I saw. My husband threw away the till slip. Hoping to here from you soon. I tried to get hold of the store and the number on their page belong to some guy who doesn't even work there. Very unprofessional
Helpful (0)
Replies (3)0
Replies (3)
Boxer Superstores's replyOfficial
02 Oct 2024, 13:03 Thank you, we have escalated this to management to get in touch with you to resolve.
Best regards,
Boxer Superstores's reply02 Oct 2024, 13:03
Official
Thank you, we have escalated this to management to get in touch with you to resolve.
Best regards,
SM
Silindile M's updateReviewer Update
08 Oct 2024, 13:14Thank you so much for the help, the management did get back to us on the 2nd of October unfortunately we were not around to come to the store but my husband did go on Sunday as soon as we were back. We all met common grounds and thank you to the lady that assisted. It turn out that it wasn't what we thought it was and because we threw away our meat, they gave us a wors for free to compensate and a cake. They promised to get the matter fixed as we were not the only customers complaining about the same thing
SM
Silindile M's update08 Oct 2024, 13:14
Reviewer Update
Thank you so much for the help, the management did get back to us on the 2nd of October unfortunately we were not around to come to the store but my husband did go on Sunday as soon as we were back. We all met common grounds and thank you to the lady that assisted. It turn out that it wasn't what we thought it was and because we threw away our meat, they gave us a wors for free to compensate and a cake. They promised to get the matter fixed as we were not the only customers complaining about the same thing
Boxer Superstores's replyOfficial
08 Oct 2024, 14:17You're welcome.
Best regards,
Boxer Superstores's reply08 Oct 2024, 14:17
Official
You're welcome.
Best regards,