BN
Bianca N

1 reviews | Active since Oct 2013

20 Dec 2025, 11:35

Unable To Register For B Rewards

I made a Boxer card 2 weeks ago, I got home and wanted to register for the B Rewards but could not as it kept saying "invalid mobile number". I called customer service and and sent all requested info via email, up to this day it's still not sorted.

I spent money to earn vouchers that I'm un to redeem and it's going to expire. Can you please fix the problem.

0
Replies (5)
Boxer Superstores
Boxer Superstores's reply22 Dec 2025, 08:22
Official

How to link on AppTo create your Boxer rewards club card pin, please follow the steps below:
 *Kindly download the Boxer App on the Google Play Store or the Apple store.
 *Click the 3 lines on your top left
 *Select login, then select sign in
 *Register your details on the Boxer App
 *Once you are registered, select the option of the Boxer Reward Club
 *Select the icon that says "REGISTER HERE."
 *Kindly fill in the form and sign up.
 *Select LINK CARD option.
 *Fill in your Card Number and PIN.
 *Then link the card
 CHANGING PIN
*Select the 3 lines on the TOP left
*Select Change PIN
*Then you can be able to change the PIN on your card 
BN
Bianca N's update22 Dec 2025, 09:07
Reviewer Update
Thank you for your response but clearly you did not read my complaint properly. I know how to register but I'm unable to register because after filling in the for and submit I get a error message stating "invalid mobile number"

Not sure if the incorrect number was entered by the cashier at Boxer but I'm unable to register. I have been waiting for 2 week for you to fix it, so please can you fix it. Like I said I spend thousands at boxer but unable to redeem the vouchers because I can't register for the B Rewards because it says my mobile number is invalid
Boxer Superstores
Boxer Superstores's reply22 Dec 2025, 09:40
Official
 How to change details Thanks for getting in touch with us. In order to change your number you will need to change on the App. ·         Open the Boxer App ·         Click the 3 lines top left of the screen ·         Go to log in ·         Sign in with your previous number 
BN
Bianca N's update22 Dec 2025, 09:51
Reviewer Update
I don't understand there's no previous number, only the number I registered with and I use my email to login0
Boxer Superstores
Boxer Superstores's reply22 Dec 2025, 10:29
Official
Please visit you nearest Boxer store, they will check and assist you further