SK
Sifiso K

1 reviews | Active since Feb 2025

25 Feb 2025, 10:41

*****ulent activity

I am writing this due to what occurred on the 25th Feb 2025 during the hours of 08h00 to 09h00 am at boxer superstore located in Johannesburg Central park, I went there to redeem a tymebank cardless cash voucher for R500.00, the kiosk teller gave me R443.00 instead of R493.00. I took the money out of trust without counting it, only to find out that I was not given the correct amount when I arrive at home. I don't know if you're teller made a mistake or it's something she is used to doing. However since the money was counted underneath a camera the footage can be reviewed. I so disappointed with Boxers stuff cause more or less this was a *****ulent activity committed by one of your stuff members.

0
Replies (3)
Boxer Superstores
Boxer Superstores's reply03 Mar 2025, 09:29
Official
Hi 
Sifiso, we are so sorry about this. Please give us the name of the store printed out on your till slip so that we can escalate this.
SK
Sifiso K's update07 Mar 2025, 07:37
Reviewer Update
It is written Boxer Noord Street.

It is at park central Johannesburg.
Boxer Superstores
Boxer Superstores's reply28 May 2025, 14:29
Official
 Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.