NM
Nobantu M

1 reviews | Active since Jul 2019

09 Nov 2025, 16:57

Trade Route Mall Boxer.

Disappointed by Boxer at Trade Route Mall

I recently purchased a bag of mealie meal from Boxer at Trade Route Mall, and I was extremely disappointed to find that it was rotten and damp inside, as if water had gone into it. It had a strange smell and visible clumps, clearly not suitable for consumption.

It’s very concerning that such a product was still placed on the shelves and sold to customers, especially considering that this is a basic food item used in many households. This shows a lack of proper quality control and care for consumer health.

I hope the store management takes this seriously, inspects their stock more carefully, and ensures that expired or damaged products are removed from the shelves. Customers deserve better — especially when it comes to food safety.

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Replies (1)
Boxer Superstores
Boxer Superstores's reply11 Nov 2025, 13:46
Official
 Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.