THE WORST SERVICE AND ATTITUDE

I went to a Boxer at Taung Mall and tried to purchase 2L soft drinks(about 10 different flavours and brands) and when I got to the till I was told they don’t tap, I was surprised as to why in this day and age. Anyway as an understanding person I politely asked the teller to put them aside for me and I will quickly go to the at ATM few meters away to get and cash and I will dash back to pay for them. She agreed. To my surprise when I come she says she handed them to be put back and when I enquired why when I asked her to put them aside for me and I got the most arrogant and bad attitude and I was told to start from scratch. I tried to get help from the manager and I was told he/she’s busy. One admin lady tried to intervene but she didn’t do enough as I was told to go fetch the drinks from the fridges, again meaning I must go pick the drinks from scratch and then come back and queue again. I decided to leave because I felt undervalued as a paying customer and I won’t be spending a cent at these store ever again. Friendly advice, Boxers need to do intensive training on their customer facing staff on how to treat customers or just people in general.