MB
Melanie B

1 reviews | Active since Feb 2011

18 Aug 2022, 15:29

THE STAFF MEMBERS WERE TALKING ABOUT HAIVING *** INFRONT OF ME

I was the store purchased a slap of chocolate on the 16 Aug 2022 at 14:48 assisted by a very rude guy called Taolo Moatlhudi to cut the story short he was busy talking to the lady colleague about how he can **** her and do a doggy style infront of me and did not even acknowledged me as a client .I was called in the office of the store manager because I complained about this and this is what the manager said there is no proof of this and he apologised but still stated he does not see anything wrong in what he's staff members where talking about if it was him he could just laughed if off why should I stress about something that was not said to me .And when I requested for an apology he than said he cant force them to apologize and plus there is no proof that shows that this accident took place in the store .The same staff member that spoke spoke about doggy style asked me what proof do I have because am lying he told me this infront of the manager .I have never seen such rude behaiviour and such a store manager that lets staff members be rude in he's presence.The store did not even seem sorry even when he apologised because he kept saying things like this happen and why should I take this personal or maybe I have a personal grugde against he's staff members .Boxer Trade Route is a real ****a shop.I have never experienced such bad service like this ever in my life especially from a senior person who is suppossed to be the pillar of the branch but instead he's the one pushing the rude behavior

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Replies (1)
Boxer Superstores
Boxer Superstores's reply18 Aug 2022, 15:59
Official
Good Afternoon Melanie, 
Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve. 
regards
Jade - Boxer HO