SN
Samkeh N
1 reviews | Active since Sept 2021
13 Sept 2021, 08:00
STORE WON'T LENT ME USE THE COUPON THEY GAVE ME
I'm so livid. I bought groceries just before the unrest and I was given R100 copoun to use on the 14th...so due to the unrest I was not able to use my coupon because the store was looted. Now they are refusing to let me use the R100 in coupon. THIS IS BAD SERVICE AND I'M TELLING MY FRIENDS AND FAMILY TO STOP BUYING FROM YOU GUYS. I WANT MY R100 COUPON TODAY!!!OR ELSE I'M TAKING THIS MATTER FURTHER
Helpful (0)
Replies (1)0
Replies (1)
Boxer Superstores's replyOfficial
13 Sept 2021, 13:16Morning Samkeh,
We are sorry for the inconvenience. Please understand that the looting was also not Boxer's fault and we lost a lot of stock, staff lost jobs and we even lost stores due to the unrest. We are slowly rebuilding and hope that your store is now open again and trading.
With this in mind, we would like to get you your R100 so that you can go and shop in your nearest store. Please can you provide us with the store name as well as a contact number so we can SMS a R100 eCoupon to your phone for you to redeem in any Boxer store.
Regards
Jade - Boxer
We are sorry for the inconvenience. Please understand that the looting was also not Boxer's fault and we lost a lot of stock, staff lost jobs and we even lost stores due to the unrest. We are slowly rebuilding and hope that your store is now open again and trading.
With this in mind, we would like to get you your R100 so that you can go and shop in your nearest store. Please can you provide us with the store name as well as a contact number so we can SMS a R100 eCoupon to your phone for you to redeem in any Boxer store.
Regards
Jade - Boxer
Boxer Superstores's reply13 Sept 2021, 13:16
Official
Morning Samkeh,
We are sorry for the inconvenience. Please understand that the looting was also not Boxer's fault and we lost a lot of stock, staff lost jobs and we even lost stores due to the unrest. We are slowly rebuilding and hope that your store is now open again and trading.
With this in mind, we would like to get you your R100 so that you can go and shop in your nearest store. Please can you provide us with the store name as well as a contact number so we can SMS a R100 eCoupon to your phone for you to redeem in any Boxer store.
Regards
Jade - Boxer
We are sorry for the inconvenience. Please understand that the looting was also not Boxer's fault and we lost a lot of stock, staff lost jobs and we even lost stores due to the unrest. We are slowly rebuilding and hope that your store is now open again and trading.
With this in mind, we would like to get you your R100 so that you can go and shop in your nearest store. Please can you provide us with the store name as well as a contact number so we can SMS a R100 eCoupon to your phone for you to redeem in any Boxer store.
Regards
Jade - Boxer