SM
Sisinyana M

1 reviews | Active since Oct 2015

12 Sept 2022, 12:43

RUDE, DISGUSTING TREATMENT TO THE ELDERLY BOXER SUPERSTORE SEBOKENG PLAZA

I was just at Boxer Superstores at Sebokeng Plaza. I actually went there to go and buy bottled water for my daughter who is sick and is at the doctors office just a couple of shops down. I literally waited on the kiosk line for 28 minutes and still I was nowhere near getting to the paying point. While standing there I noticed a couple of people putting down their groceries because of the long wait, among them was an elderly lady who was there for a loaf of bread, she had to leave it on the nearest counter because she said her legs cant carry her anymore. I then decided to find out what the issue was, why we were standing there for so long, I asked to speak to the manager and they called Sibongile, her name tag was written Manager. Sibongile did not give me the time of day, I asked her what the issue was and she answered me very rudely whilst walking away. There was an elderly man behind me who also had concerns over this and he too was given the same attitude by Sibongile the Manager. She is rude, she is running the store as if it is her house and she treats people like they are trash, I am going to go so public about Sibongile and Boxer Sebokeng Plaza cause the treatment I and that elderly man got there was totally unacceptable and disgusting.

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Replies (1)
Boxer Superstores
Boxer Superstores's reply12 Sept 2022, 17:15
Official
Hi Sisinyana, 
Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve. 
Regards
Jade - Boxer HO