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Anitta D

1 reviews | Active since Mar 2021

25 Jan 2023, 20:34

Rude cashier

Yesterday I experienced such a horrible service from your cashier in Bosman branch. I have always been a loyal customer and never experienced a bad service that I got from your cashier I had taken my husband’s new bank card by mistake and forgot mine in the car. I then tell the cashier that this is a new card and it’s my husband’s. She says to me, how can I forget my husband’s pin she then goes on to say is he even my husband, I took what she said lightly. I informed her that I’m going to get my card from the car. when I come back, she says to me I have to join the queue again. That’s when I realise that you have a very rude cashier. I don’t know her name, but she’s the only cashier that was in the till around 18:45 yesterday (24/01)

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Replies (1)
Boxer Superstores
Boxer Superstores's reply26 Jan 2023, 13:06
Official
 Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.