1 reviews | Active since Mar 2017

12 May 2020, 08:11

rude and management entertains it

im not really sure how many times I should complain about the service at boxer in Protea Glen. I have written to their head office countless times. Kele was worse today. The bad attitude I got from her was appalling. I told her it was not the first time and she snatched the ads paper from her till slowly you are losing customers I'm telling you.

0
Replies (1)
Boxer Superstores
Boxer Superstores's reply13 May 2020, 10:42
Official
Morning Boitumelo, 
We are in receipt of your complaint via our website as well and we immediately escalated to the management team for investigation. We are investigating the allegations against this staff member and the necessary disciplinary actions will be taken against her. I have requested that senior management get in touch with you to discuss and resolve. 
Apologies from Head Office for this poor treatment and we do hope that this is resolved to your satisfaction soon. 
Regards
Jade
Boxer Head Office