NM
Noxolo M

1 reviews | Active since Feb 2023

08 Sept 2023, 08:23

Rude and Disrespectful Employee at Boxer (Langa - Cape Town)

Boxer, in Langa, Cape Town, was extremely full on the 07 of September, I had 2 items so I opted to wait in the kiosk queue, where I literally waited 30 minutes before being assisted.

The lady was seated, very slow and uninterested at what she was doing.

Just before she assisted me, a man who wanted to play the lotto was not standing in the queue whereas others were and this woman, cashier, told her she’ll assist her.

When I confronted her, she dismissed me at first and then rudely asked if I was going to pay for lotto because that is what the kiosk is for and I told her that the till she was at was for multi services in the event that the store was full, she ignored me and assisted the man who didn’t stand in the queue.

I must say shame that being assisted by my very own people can be a nightmare, especially in townships, it’s quite sickening.

I’m not sure if these people’s are trained or whether they are just utterly rude and disrespectful.

Her name is Amanda Mbangata

0
Replies (1)
Boxer Superstores
Boxer Superstores's reply08 Sept 2023, 10:45
Official
  Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.