DR
David R

1 reviews | Active since May 2025

31 May 2025, 10:42

Rude and *********** cashier behaviour

On the date attached on the invoice I went to boxer to buy coffee sachet and ****ins and was assisted by Miranda the cashier ,when I was at the cashiers desk to my surprised Miranda was so rude and speaking malice words with me.i asked the cashier y was she speaking in such a tone and harsh manner she never answered, instead she continued giving me the look as if I am disgusting her,she scanned my items and one them couldn't **** and shoved them.aside and told me it can't **** ,I asked him how is it not scanning coz I dont know anything about this,I am a customer ,she told me I have to pay for what is scanning coz she wants to assist other customers,I called the supervisor Charlotte to come and call her to order and assist me getting a code so I can pay and go ,Charlotte assisted to her best of her ability but Miranda couldn't keep her mouth shut ,she continued to talk to the point where supervisor asked her y r u still talking ,This behavior is unacceptable and I demand something to be done about this,I can't be ridiculed by a cashier whose suppose to asist me but makes me feel like I am an idiot,I dont believe you open ur doors each and everyday for such people like Miranda to give boxer a bad name

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Replies (1)
Boxer Superstores
Boxer Superstores's reply02 Jun 2025, 11:38
Official
Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve.