MM
Mbuso M

1 reviews | Active since Feb 2020

05 May 2022, 17:30

Revolting service

Disorganized Disorganized Disorganized!!!! Boxer Kwa mashu 201 Nyala road is by far thee most unorganized supermarket ever!!! Service is extremely slow, as for the cashier's you'd swear there doing is a favor not to leave management behind who never come from behind the scene and be hands cause there comes a time where damage control is of essence and NOOOO this has nothing to do with covid or grant payments it's forever like this it's high time we let you know now there a pallets of mayonnaise, sunlight liquid,Cooee's & milk where ques are supposed to be!!! You stand in these ques till your tendons are heavy and sore!!!! This place is Zoo!! Highly Disorganized. I'm @ a lost of words cause I'm not fighting but simply frustrated cause I mean you know your guys foot count so why not be prepared?????! This store is on auto pilot and will crash You have no management No structure No planning The only people who do there job are the security guards and merchandiser,All supermarkets do renovations in the evening till you come to boxer where they decide to demarcate the space behind the tills and also occupy space for the kiosk so you then have to join the que where u wanna buy 2 items and are obliged to wait for customers with trolleys worth of 3k groceries I mean where is the logic ??!!

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Replies (1)
Boxer Superstores
Boxer Superstores's reply06 May 2022, 08:47
Official
 Hi Mbuso Masuku   

Thank you for getting in touch with us regarding this matter. We have escalated to management to investigate further. This type of service is not at the level that Boxer prides ourselves on and we will be sure to action this accordingly. Management will be in touch to discuss further and resolve the issue , thank you for bringing it to our attention.
regards

Pam - Boxer