Retail

𝙶𝚘𝚘𝚍 day I'm furious 𝚘𝚗 𝚝𝚑𝚎 31 𝙾𝚌𝚝𝚘𝚋𝚎𝚛 2022 i went 𝚝𝚘 Boxer supper Store in Johannesburg CBD Jeppe street to buy their home baked yellow bread, it was priced R 11.49 i went to the till first of all she is full of pride she just look at customers and scan the goods and said plastic,her name Thandeka Mdlalose scanned then i paid with R50 her change was R 36 i checked till slip price has increased R13. 99. I asked her what's going the price label i saw it is R11. 49 but now it's R13. 99.

She looked at me in a nasty manner and asked for her superior he took his time and later came, she said she say's she has a problem yet i don't understand what is her complaint ask her, he asked i explain he left with out any explanation and walkin to some room after a while since he was not coming back i asked the cashier where he is, she said he went to call for a manager. As i was waiting he came and said he is coming may i stand aside and the cashier continue with her job, i stand aside she assisted the customers what made me angry is I'm standing and customers keeps on saying excuse me and the guy she called first is standing far there not minding my complaint. I asked for his name to the cashier she said he is Sabelo i called him he came i asked what is going on here i have been waiting for so long, he said he is just a supervisor he called the bakery manager he was after him if where did the manager went he doesn't know he further said the best way he must cancel the bread and refund my money, i asked so who's fault is it that some of you don't know their job duties or run away from ? Then comes two barkey rude male whom i believe are the Boxer staff since they were wearing boxer uniform with no name tags.

They asked what's the matter on about i explained then one of them said excuse me sister every one do make mistake so you must understand that is a mistake made by staff to write incorrect price label, I said so how is it my fault as a because when i walk in the store I'm expecting to pay what i saw, not to understand that I'm being ********** they said the cashier must cancel and give me my money i told them that won't happen I'm going to buy this bread with the price i saw, that's when one of them started to insult me saying i should have said if I'm shorting than making lame excuses i was angry i told them I'm going to report this is not the kind of customer service I'm suppose to get, i asked the name of no Name staff whats his name has said he is Sibusiso, i told him I'm going to report this and they gave me my R3. 50 Boxer stores has a big problem with their staff they treat customers like ******* forgetting without those customers the is no income for them. Last year i once had a bad experience similar like i wrote to their Facebook timeline, they rep**** asking to discuss the matter through DM, they never rep**** my DM only blue tick.

It's high time this shop should be under inspection they rip people's money off .