IS
Itumeleng S
1 reviews | Active since Oct 2013
25 Feb 2016, 09:33
REFUSED TO ASSIST ME BRUSQUELY
Good Day<br> <br> I went to a Boxer Superstore in Alexandra to pay for my DSTV. When I got at the kiosk. The lady working there refused to assist me saying she wants my previous payment receipt. I had my customer code that i pay with and i am sure of it. I have been paying at all stores with it. She refused brusquely. <br> <br> I do not understand why she refused because when you make payment the name appears to confirm if it is the correct account. This is unacceptable and I am afraid i will no longer be using the store for anything. Me and my wife will no longer buy at the store.
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Boxer Superstores's replyOfficial
25 Feb 2016, 10:24Hello ItuShi,
Thank you for sharing you experience at Boxer Alexandra with us. We are busy looking into the matter. A member of Boxer's management team will be in contact with you shortly.
It would be benefical to us if you had the name of the cashier you dealt with. Our customers are very important to us and we strive to provide excellent customer service.
Thank you.
Regards:
Prenella Govender
Communications Manager
Thank you for sharing you experience at Boxer Alexandra with us. We are busy looking into the matter. A member of Boxer's management team will be in contact with you shortly.
It would be benefical to us if you had the name of the cashier you dealt with. Our customers are very important to us and we strive to provide excellent customer service.
Thank you.
Regards:
Prenella Govender
Communications Manager
Boxer Superstores's reply25 Feb 2016, 10:24
Official
Hello ItuShi,
Thank you for sharing you experience at Boxer Alexandra with us. We are busy looking into the matter. A member of Boxer's management team will be in contact with you shortly.
It would be benefical to us if you had the name of the cashier you dealt with. Our customers are very important to us and we strive to provide excellent customer service.
Thank you.
Regards:
Prenella Govender
Communications Manager
Thank you for sharing you experience at Boxer Alexandra with us. We are busy looking into the matter. A member of Boxer's management team will be in contact with you shortly.
It would be benefical to us if you had the name of the cashier you dealt with. Our customers are very important to us and we strive to provide excellent customer service.
Thank you.
Regards:
Prenella Govender
Communications Manager