LJ
Lydia J

1 reviews | Active since Jul 2018

03 Jun 2020, 09:00

Price Increse

It saddens me during this difficult time instead of the retails to flatten the curve they are taking advantage of the poor. The food prices went sky high how can a 25kg of rice golden delight from R230 to R260 which I was willing to understand because you were affected by covid I went to the store on the second of June now its R300 . Mqanduli is where the most disadvantaged people are form and its not fair at all

0
Replies (2)
Boxer Superstores
Boxer Superstores's reply03 Jun 2020, 19:19
Official
Good Evening Lydia, 
We are in receipt of your concerns and will be escalating this to our senior management for investigation and to ensure someone gets in touch with you to discuss further. 
Kind Regards 
Jade
Boxer Customer Care

Best regards,

Boxer Superstores
Boxer Superstores's reply05 Jun 2020, 11:35
Official
Morning Lydia, 
I've just received feedback from our buying team with regards to your query earlier this week. 

Thank you for raising your concerns with Boxer, we value your input and interaction. Boxer remains committed to keeping prices low for our customers and living up to our ethos of “never paying more than the Boxer price”. We have investigated your query on the increased of pricing on Golden Delight Rice 25kg. Our supplier of this product was forced to increase their pricing to Boxer recently due to the fact that the raw material costs went up significantly.  Please rest assured that we are fighting to keep prices low and will continue to do so. 
kind regards 
Jade

Best regards,